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Another victim of being unable to activate my 6 months of Game Pass!

aldomontoya — Tue, 23 Jul 2024 12:29:34 GMT

As the Subject says - tried multiple times over multiple weeks to activate my included game pass, I get the usual error of "maintenance". Contacted the number, spent many hours already and still no luck - but it seems some in the forum have been able to get this resolved.

So can an admin contact me to help out? I should really get another 6 months given the hours I've lost trying to get through a terrible BT system - it's an advertised and paid for element of my account so this is shocking.

Any other hints gratefully received!

Re: Another victim of being unable to activate my 6 months of Game Pass!

JohnC2 — Tue, 23 Jul 2024 15:04:26 GMT

Hi @aldomontoya, I'm sorry that you've not been able to get this resolved when you called. When you call the guide should complete a form for the Xbox team and then you would receive the code via email within 7 days.

If you've still not got the code I've sent you a Private Message so you can contact the Mod team and we'll get this raised to the Xbox team for you.

Cheers

John

Re: Another victim of being unable to activate my 6 months of Game Pass!

DavidM — Wed, 24 Jul 2024 14:45:31 GMT

Thanks for sending over the details @aldomontoya

I'm glad I was able to get this sorted out for you. Please post again if you have any other problems and we'll be happy to help.

All the best

David