https://community.bt.com/t5/Bills-Packages/Forgotten-BTID/m-p/2396948#M171615 <P>I have 4 BT email addresses. A couple of days ago I received the email from BT saying Cloud was being discontinued and to remove anything I wanted to save. I manage my emails on Thunderbird so that I don't have to mess around with 5 different passwords to read them. I tried logging into my BTID account but must have used the wrong pass so I changed it but still can't get in.</P><P>Now it seems as though I've messed up completely because I can't get into my main email via Thunderbird or log into my BT account. I'm sorry but I haven't a clue what I've done wrong and have spent 2 days trying to sort out the mess I've made. Any advice please?</P> Sun, 28 Jul 2024 17:10:45 GMT Tara2 2024-07-28T17:10:45Z https://community.bt.com/t5/Bills-Packages/Forgotten-BTID/m-p/2396948#M171615 <P>I have 4 BT email addresses. A couple of days ago I received the email from BT saying Cloud was being discontinued and to remove anything I wanted to save. I manage my emails on Thunderbird so that I don't have to mess around with 5 different passwords to read them. I tried logging into my BTID account but must have used the wrong pass so I changed it but still can't get in.</P><P>Now it seems as though I've messed up completely because I can't get into my main email via Thunderbird or log into my BT account. I'm sorry but I haven't a clue what I've done wrong and have spent 2 days trying to sort out the mess I've made. Any advice please?</P> Sun, 28 Jul 2024 17:10:45 GMT https://community.bt.com/t5/Bills-Packages/Forgotten-BTID/m-p/2396948#M171615 Tara2 2024-07-28T17:10:45Z https://community.bt.com/t5/Bills-Packages/Forgotten-BTID/m-p/2397162#M171629 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/338534">@Tara2</a></SPAN>, sorry you're having a problem with accessing your BTID and Email. Get in touch with us via the 'Message now' option on this page: <A href="https://www.bt.com/help/contact-bt/technical-support/email" target="_blank">Fix email | BT Help</A> and one of our guides will be happy to help you.&nbsp;</P> <P>Cheers</P> <P>John</P> Mon, 29 Jul 2024 09:57:27 GMT https://community.bt.com/t5/Bills-Packages/Forgotten-BTID/m-p/2397162#M171629 JohnC2 2024-07-29T09:57:27Z