https://community.bt.com/t5/Bills-Packages/Old-Mobile-billing-account/m-p/2399545#M171790 <P>Hi Is there any way to retrieve an old Mobile account.&nbsp; I need to prove purchase of phone for insurance purposes.&nbsp; My contract was from April 2018 to 2020. Is it even possible??</P> Thu, 08 Aug 2024 16:19:27 GMT cfeenan 2024-08-08T16:19:27Z https://community.bt.com/t5/Bills-Packages/Old-Mobile-billing-account/m-p/2399545#M171790 <P>Hi Is there any way to retrieve an old Mobile account.&nbsp; I need to prove purchase of phone for insurance purposes.&nbsp; My contract was from April 2018 to 2020. Is it even possible??</P> Thu, 08 Aug 2024 16:19:27 GMT https://community.bt.com/t5/Bills-Packages/Old-Mobile-billing-account/m-p/2399545#M171790 cfeenan 2024-08-08T16:19:27Z https://community.bt.com/t5/Bills-Packages/Old-Mobile-billing-account/m-p/2399560#M171791 Think your best bet is to submit a data request via the Privacy link at the bottom. Not much data gets stored beyond 1/2 years so unlikely but it’s the only way to find out. Thu, 08 Aug 2024 17:25:01 GMT https://community.bt.com/t5/Bills-Packages/Old-Mobile-billing-account/m-p/2399560#M171791 ctrlz 2024-08-08T17:25:01Z https://community.bt.com/t5/Bills-Packages/Old-Mobile-billing-account/m-p/2399568#M171792 <P>Thanks, I've requested via privacy so we'll see what happens :O)</P> Thu, 08 Aug 2024 17:55:58 GMT https://community.bt.com/t5/Bills-Packages/Old-Mobile-billing-account/m-p/2399568#M171792 cfeenan 2024-08-08T17:55:58Z