https://community.bt.com/t5/Bills-Packages/Cancelled-a-package-but-it-s-not-dropping-off-so-can-t-order-new/m-p/2399577#M171795 <P>Hello,&nbsp;&nbsp;</P><P>My contract ends in September so I ordered the BT Essentials before realising there was a better deal with faster speeds. I rang up BT to cancel the original package, but it's not dropped off my account so I can't order a new one?</P><P>&nbsp;</P><P>How long does it take until I can order the new package?&nbsp;</P> Thu, 08 Aug 2024 18:47:52 GMT Astrophobic 2024-08-08T18:47:52Z https://community.bt.com/t5/Bills-Packages/Cancelled-a-package-but-it-s-not-dropping-off-so-can-t-order-new/m-p/2399577#M171795 <P>Hello,&nbsp;&nbsp;</P><P>My contract ends in September so I ordered the BT Essentials before realising there was a better deal with faster speeds. I rang up BT to cancel the original package, but it's not dropped off my account so I can't order a new one?</P><P>&nbsp;</P><P>How long does it take until I can order the new package?&nbsp;</P> Thu, 08 Aug 2024 18:47:52 GMT https://community.bt.com/t5/Bills-Packages/Cancelled-a-package-but-it-s-not-dropping-off-so-can-t-order-new/m-p/2399577#M171795 Astrophobic 2024-08-08T18:47:52Z https://community.bt.com/t5/Bills-Packages/Cancelled-a-package-but-it-s-not-dropping-off-so-can-t-order-new/m-p/2399579#M171797 <P>Hello,</P><P>My contract runs out in September. I ordered a new package before seeing a better one with faster speeds. I rang up BT last night to cancel it and and as of yet, am unable to buy the new one.</P><P>&nbsp;</P><P>How long does it take to cancel?</P><P>&nbsp;</P><P>Thank you.</P> Thu, 08 Aug 2024 19:14:58 GMT https://community.bt.com/t5/Bills-Packages/Cancelled-a-package-but-it-s-not-dropping-off-so-can-t-order-new/m-p/2399579#M171797 Astrophobic 2024-08-08T19:14:58Z