Game Pass Subscription

fig2k4 — Fri, 30 Aug 2024 02:10:34 GMT

My year's free Game Pass Ultimate has run out. I was under the impression that it would auto renew at £10 per month, but there doesn't seem to be any sign of it on my bill and when I click to manage subscription from my Microsoft account it takes me to MyBT where there's no sign of it either.

Just because of this hassle I'd like to cancel the subscription and purchase it elsewhere. I'm guessing it didn't auto renew anyway because the Game Pass isn't active but I'd like to confirm that before I move on.

Re: Game Pass Subscription

StuartH — Sat, 31 Aug 2024 12:17:10 GMT

Hi @fig2k4

Welcome back to the Community.

Have you tried activating another code to see if this takes back control of your Xbox account from BT?

Should this not work or you would like to discuss and cancel it, please call our Customer Service team on 03301234150.

Thanks

Stuart

This topic

Game Pass Subscription

Re: Game Pass Subscription