https://community.bt.com/t5/Bills-Packages/Can-t-view-my-bill/m-p/2403373#M172320 <P>I've been trying to view my bill via the app but it just says "sorry, there was a problem" same as the your usage tab? also tried logging into my account via pc but just says that my details couldnt be found ?</P><H3>&nbsp;</H3> Sat, 31 Aug 2024 08:02:44 GMT ferret87 2024-08-31T08:02:44Z https://community.bt.com/t5/Bills-Packages/Can-t-view-my-bill/m-p/2403373#M172320 <P>I've been trying to view my bill via the app but it just says "sorry, there was a problem" same as the your usage tab? also tried logging into my account via pc but just says that my details couldnt be found ?</P><H3>&nbsp;</H3> Sat, 31 Aug 2024 08:02:44 GMT https://community.bt.com/t5/Bills-Packages/Can-t-view-my-bill/m-p/2403373#M172320 ferret87 2024-08-31T08:02:44Z https://community.bt.com/t5/Bills-Packages/Can-t-view-my-bill/m-p/2403394#M172324 <P>I would perhaps try a password reset on the PC and make sure your browser is up to date.&nbsp; If you still cannot log in then customer care may need to do something with your BTID to get it fixed</P> Sat, 31 Aug 2024 09:25:47 GMT https://community.bt.com/t5/Bills-Packages/Can-t-view-my-bill/m-p/2403394#M172324 Manatarms84 2024-08-31T09:25:47Z https://community.bt.com/t5/Bills-Packages/Can-t-view-my-bill/m-p/2403395#M172325 <P>try the message us and see if that helps you</P> <P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Sat, 31 Aug 2024 09:54:53 GMT https://community.bt.com/t5/Bills-Packages/Can-t-view-my-bill/m-p/2403395#M172325 imjolly 2024-08-31T09:54:53Z