https://community.bt.com/t5/Bills-Packages/Can-t-activate-my-12-months-free-Xbox-game-pass-please-help/m-p/2403379#M172322 <P>My brother had a similar thing and he got it sorted by calling up and they had to submit a form to Microsoft directly he needed his email address and Xbox id but was sorted in a few days following that.</P> Sat, 31 Aug 2024 09:09:33 GMT Manatarms84 2024-08-31T09:09:33Z https://community.bt.com/t5/Bills-Packages/Can-t-activate-my-12-months-free-Xbox-game-pass-please-help/m-p/2403378#M172321 <P>I Can't activate my 12 months free Xbox game pass&nbsp; and it's getting silly now same error for 2 weeks!</P><P>I get the following message and then customer service tells me to do the same thing over and over again&nbsp;</P><P>I am receiving the following message, "We're sorry the system is down for maintenance, you can submit your activation request by calling us on 0330 1234 150 choose option 1 and then option 2". I contacted customer services who asked me to wait 24 hours and try again. I have done and still can't do it!!</P><P>Please if anyone can help as I've rang like 5 times now and it's always the same outcome of nothing happening.</P> Sat, 31 Aug 2024 09:03:37 GMT https://community.bt.com/t5/Bills-Packages/Can-t-activate-my-12-months-free-Xbox-game-pass-please-help/m-p/2403378#M172321 Garrett88 2024-08-31T09:03:37Z https://community.bt.com/t5/Bills-Packages/Can-t-activate-my-12-months-free-Xbox-game-pass-please-help/m-p/2403379#M172322 <P>My brother had a similar thing and he got it sorted by calling up and they had to submit a form to Microsoft directly he needed his email address and Xbox id but was sorted in a few days following that.</P> Sat, 31 Aug 2024 09:09:33 GMT https://community.bt.com/t5/Bills-Packages/Can-t-activate-my-12-months-free-Xbox-game-pass-please-help/m-p/2403379#M172322 Manatarms84 2024-08-31T09:09:33Z