https://community.bt.com/t5/Bills-Packages/BT-Managing-GamePass/m-p/2403410#M172329 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/339775">@Prowling</a></SPAN>&nbsp;</P> <P>Thanks for posting on the Community.</P> <P>To help with this give our Customer Services team a call on 03301234150, and give them your old account information, they can raise a ticket to an offline team on your behalf to get your Xbox account disconnected from your old account.</P> <P>Thanks</P> <P>Stuart</P> Sat, 31 Aug 2024 12:20:43 GMT StuartH 2024-08-31T12:20:43Z https://community.bt.com/t5/Bills-Packages/BT-Managing-GamePass/m-p/2403224#M172301 <P>Hello,</P><P>I have moved away from BT as my broadand provider and they were providing my GamePass subscription which has now expired but on XBOX it still says it is managed by BT/EE and I can't renew.&nbsp; How do I get this disconnected?</P><P>Thanks</P> Fri, 30 Aug 2024 07:47:11 GMT https://community.bt.com/t5/Bills-Packages/BT-Managing-GamePass/m-p/2403224#M172301 Prowling 2024-08-30T07:47:11Z https://community.bt.com/t5/Bills-Packages/BT-Managing-GamePass/m-p/2403410#M172329 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/339775">@Prowling</a></SPAN>&nbsp;</P> <P>Thanks for posting on the Community.</P> <P>To help with this give our Customer Services team a call on 03301234150, and give them your old account information, they can raise a ticket to an offline team on your behalf to get your Xbox account disconnected from your old account.</P> <P>Thanks</P> <P>Stuart</P> Sat, 31 Aug 2024 12:20:43 GMT https://community.bt.com/t5/Bills-Packages/BT-Managing-GamePass/m-p/2403410#M172329 StuartH 2024-08-31T12:20:43Z