https://community.bt.com/t5/Bills-Packages/Open-reach-engineer-didn-t-install-wifi/m-p/2405978#M172788 <P>Unfortunately, you are not talking directly to BT here.&nbsp; This is a customer to customer help forum and the only BT employees are the moderators, who are a small team and very busy.&nbsp; It is unlikely anyone can answer your question so&nbsp; I suggest you phone customer services on 0330 1234 150.&nbsp; That will get you a quicker response.</P> Wed, 18 Sep 2024 19:18:55 GMT WSH 2024-09-18T19:18:55Z https://community.bt.com/t5/Bills-Packages/Open-reach-engineer-didn-t-install-wifi/m-p/2405975#M172787 <P>I have been struggling to get the broadband installed in my student accommodation.&nbsp;</P><P>&nbsp;</P><P>The openreach engineer was supposed to arrive between 1pm and 6pm on the 18th of September 2024. This did not happen. We have been having this issue for 2 months.&nbsp;</P><P>&nbsp;</P><P>When is the next availability for an open reach engineer to installed our wifi</P> Wed, 18 Sep 2024 19:00:41 GMT https://community.bt.com/t5/Bills-Packages/Open-reach-engineer-didn-t-install-wifi/m-p/2405975#M172787 Chloemartyn4 2024-09-18T19:00:41Z https://community.bt.com/t5/Bills-Packages/Open-reach-engineer-didn-t-install-wifi/m-p/2405978#M172788 <P>Unfortunately, you are not talking directly to BT here.&nbsp; This is a customer to customer help forum and the only BT employees are the moderators, who are a small team and very busy.&nbsp; It is unlikely anyone can answer your question so&nbsp; I suggest you phone customer services on 0330 1234 150.&nbsp; That will get you a quicker response.</P> Wed, 18 Sep 2024 19:18:55 GMT https://community.bt.com/t5/Bills-Packages/Open-reach-engineer-didn-t-install-wifi/m-p/2405978#M172788 WSH 2024-09-18T19:18:55Z