https://community.bt.com/t5/Bills-Packages/Reward-Card-Not-Redeemed/m-p/2406686#M172934 <P>Hi,</P><P>I've been receiving a few emails now about a £50 reward card that I can redeem with BT, but whenever I get onto the website and click the button to redeem the card it just brings me to my profile main page and doesn't give me any further information.</P><P>If this could be looked at that would be appreciated, thanks.</P> Mon, 23 Sep 2024 12:47:37 GMT Alan247 2024-09-23T12:47:37Z https://community.bt.com/t5/Bills-Packages/Reward-Card-Not-Redeemed/m-p/2406686#M172934 <P>Hi,</P><P>I've been receiving a few emails now about a £50 reward card that I can redeem with BT, but whenever I get onto the website and click the button to redeem the card it just brings me to my profile main page and doesn't give me any further information.</P><P>If this could be looked at that would be appreciated, thanks.</P> Mon, 23 Sep 2024 12:47:37 GMT https://community.bt.com/t5/Bills-Packages/Reward-Card-Not-Redeemed/m-p/2406686#M172934 Alan247 2024-09-23T12:47:37Z https://community.bt.com/t5/Bills-Packages/Reward-Card-Not-Redeemed/m-p/2406821#M172938 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/340488">@Alan247</a></SPAN>.</SPAN></P> <P>Welcome to the community.</P> <P>Can you try to click on the link under How to Claim on our <A href="https://www.bt.com/manage/bt-reward-card/" target="_blank">BT Reward Cards</A> page, and then login to your My BT account from there to see if you are able to claim that way?</P> <P>If it is still not giving you an option to claim, please contact our <A href="https://www.bt.com/help/contact-bt" target="_blank">customer service guides</A> who can help you further.&nbsp;</P> <P>Michael</P> Tue, 24 Sep 2024 07:26:50 GMT https://community.bt.com/t5/Bills-Packages/Reward-Card-Not-Redeemed/m-p/2406821#M172938 Michael_D 2024-09-24T07:26:50Z