https://community.bt.com/t5/Bills-Packages/Refund/m-p/2409364#M173302 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/340897">@Nazar2020</a></SPAN>&nbsp;<BR /><BR />Welcome to our community.<BR /><BR />If you are unable to get a resolution when you have called, you can look at the ways to make a complaint on <A href="https://www.bt.com/bt-plc/assets/documents/about-bt/policy-and-regulation/our-governance-and-strategy/codes-of-practice/customer-complaints-code/complaints-code.pdf" target="_blank">this page</A>.<BR /><BR />Hope this helps.<BR /><BR />Lesley</P> Sun, 06 Oct 2024 08:15:21 GMT Lesley_W 2024-10-06T08:15:21Z https://community.bt.com/t5/Bills-Packages/Refund/m-p/2409138#M173254 <P>I was awaiting for a refund for over than 4 months now, and BT was restricted the service and charging me for the restricted service, and I had enough for contacting BT to ask for the refund</P> Fri, 04 Oct 2024 12:55:39 GMT https://community.bt.com/t5/Bills-Packages/Refund/m-p/2409138#M173254 Nazar2020 2024-10-04T12:55:39Z https://community.bt.com/t5/Bills-Packages/Refund/m-p/2409364#M173302 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/340897">@Nazar2020</a></SPAN>&nbsp;<BR /><BR />Welcome to our community.<BR /><BR />If you are unable to get a resolution when you have called, you can look at the ways to make a complaint on <A href="https://www.bt.com/bt-plc/assets/documents/about-bt/policy-and-regulation/our-governance-and-strategy/codes-of-practice/customer-complaints-code/complaints-code.pdf" target="_blank">this page</A>.<BR /><BR />Hope this helps.<BR /><BR />Lesley</P> Sun, 06 Oct 2024 08:15:21 GMT https://community.bt.com/t5/Bills-Packages/Refund/m-p/2409364#M173302 Lesley_W 2024-10-06T08:15:21Z