https://community.bt.com/t5/Bills-Packages/My-extra-and-EETV/m-p/2409475#M173325 <P>Morning 2 questions I am struggling with.</P><P>1- I do not seem to be able to find/view the&nbsp;<SPAN>&nbsp;'Manage&nbsp;</SPAN><EM>your extras</EM><SPAN>' tab. This tab does not appear on&nbsp;</SPAN><EM>my</EM><SPAN>&nbsp;page nor on my app on my phone. Apparently I need to get there to remove the parental control which I do not need.</SPAN></P><P><SPAN>2- After the box update from BT box to EE box, the volume control keeps appearing on tv after installing my sonos Beam sound bar - How do I stop the volume display from popping up every 10 seconds?&nbsp;</SPAN></P><P><SPAN>Many thanks for any advice.</SPAN></P> Mon, 07 Oct 2024 06:39:41 GMT ehelmer 2024-10-07T06:39:41Z https://community.bt.com/t5/Bills-Packages/My-extra-and-EETV/m-p/2409475#M173325 <P>Morning 2 questions I am struggling with.</P><P>1- I do not seem to be able to find/view the&nbsp;<SPAN>&nbsp;'Manage&nbsp;</SPAN><EM>your extras</EM><SPAN>' tab. This tab does not appear on&nbsp;</SPAN><EM>my</EM><SPAN>&nbsp;page nor on my app on my phone. Apparently I need to get there to remove the parental control which I do not need.</SPAN></P><P><SPAN>2- After the box update from BT box to EE box, the volume control keeps appearing on tv after installing my sonos Beam sound bar - How do I stop the volume display from popping up every 10 seconds?&nbsp;</SPAN></P><P><SPAN>Many thanks for any advice.</SPAN></P> Mon, 07 Oct 2024 06:39:41 GMT https://community.bt.com/t5/Bills-Packages/My-extra-and-EETV/m-p/2409475#M173325 ehelmer 2024-10-07T06:39:41Z https://community.bt.com/t5/Bills-Packages/My-extra-and-EETV/m-p/2409762#M173367 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/340974">@ehelmer</a></SPAN>.&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Are you using the BT or EE app?</P> <P>Katie</P> Tue, 08 Oct 2024 11:38:23 GMT https://community.bt.com/t5/Bills-Packages/My-extra-and-EETV/m-p/2409762#M173367 Katie_B 2024-10-08T11:38:23Z https://community.bt.com/t5/Bills-Packages/My-extra-and-EETV/m-p/2409813#M173379 <P>Using the BT app</P> Tue, 08 Oct 2024 14:14:48 GMT https://community.bt.com/t5/Bills-Packages/My-extra-and-EETV/m-p/2409813#M173379 ehelmer 2024-10-08T14:14:48Z https://community.bt.com/t5/Bills-Packages/My-extra-and-EETV/m-p/2409859#M173380 <P>2. I had that I cant for the life of me think how I fixed it other than turning something off. I think Google maybe you friend. Think it was either the ARC setting on my TV or I used a different HDMI port that was not ARC enabled.</P> Tue, 08 Oct 2024 16:35:09 GMT https://community.bt.com/t5/Bills-Packages/My-extra-and-EETV/m-p/2409859#M173380 ArtyVark 2024-10-08T16:35:09Z