https://community.bt.com/t5/Bills-Packages/Without-service-where-s-my-discount/m-p/2411359#M173689 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/341276">@Foreverdark</a>&nbsp;</P> <P>Please see&nbsp;<A href="https://www.bt.com/help/account-and-billing/automatic-compensation" target="_blank">https://www.bt.com/help/account-and-billing/automatic-compensation</A></P> Fri, 18 Oct 2024 05:12:48 GMT Keith_Beddoe 2024-10-18T05:12:48Z https://community.bt.com/t5/Bills-Packages/Without-service-where-s-my-discount/m-p/2411357#M173688 <P>Hi,&nbsp;</P><P>We were left without service for a week whilst waiting for the engineer, I was told they would discount my bill accordingly. It has not been discounted. How do I get this remedied. Ideally without having to phone anyone, phone calls make me anxious.</P> Fri, 18 Oct 2024 04:00:20 GMT https://community.bt.com/t5/Bills-Packages/Without-service-where-s-my-discount/m-p/2411357#M173688 Foreverdark 2024-10-18T04:00:20Z https://community.bt.com/t5/Bills-Packages/Without-service-where-s-my-discount/m-p/2411359#M173689 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/341276">@Foreverdark</a>&nbsp;</P> <P>Please see&nbsp;<A href="https://www.bt.com/help/account-and-billing/automatic-compensation" target="_blank">https://www.bt.com/help/account-and-billing/automatic-compensation</A></P> Fri, 18 Oct 2024 05:12:48 GMT https://community.bt.com/t5/Bills-Packages/Without-service-where-s-my-discount/m-p/2411359#M173689 Keith_Beddoe 2024-10-18T05:12:48Z