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Virtual reward card

Charlelo — Fri, 18 Oct 2024 11:18:45 GMT

I followed the email instructions I received to claim my virtual reward card and when I click the button to claim it, I am redirected to the claiming page and after logging in but I can’t see any claiming form. I have tried several times without success, can I please have support to complete the claim?

Thank you for your help.

Charles

Re: Virtual reward card

Katie_B — Fri, 18 Oct 2024 12:41:15 GMT

Hello @Charlelo.

Thanks for coming here.

If you are unable to complete your claim online please give us a call.

Our customer care team will be able to look into this further for you.

Katie

Re: Virtual reward card

Charlelo — Fri, 18 Oct 2024 12:54:38 GMT

Thanks Katie

I called the hotline and it's sorted.

Regard

Charles

Re: Virtual reward card

Katie_B — Fri, 18 Oct 2024 13:32:22 GMT

That's great to hear @Charlelo.

Thanks for coming back and letting us know.

Have a great day!

Katie