https://community.bt.com/t5/Bills-Packages/Incorrect-installation-address/m-p/2411796#M173782 <P>I have been trying to order Voice Cloud and Broadband. The order process seems fine until I receive an email with the WRONG installation address.</P><P>Contacted BT multiple times, but seem to be going around in circles with always the WRONG installation address.</P><P>Have now been without broadband for 5 weeks.</P><P>Any ideas/help/suggestions?</P><P>Have been a loyal BT customer for over 15 years.</P><P>&nbsp;</P> Mon, 21 Oct 2024 13:23:14 GMT Katie_987 2024-10-21T13:23:14Z https://community.bt.com/t5/Bills-Packages/Incorrect-installation-address/m-p/2411796#M173782 <P>I have been trying to order Voice Cloud and Broadband. The order process seems fine until I receive an email with the WRONG installation address.</P><P>Contacted BT multiple times, but seem to be going around in circles with always the WRONG installation address.</P><P>Have now been without broadband for 5 weeks.</P><P>Any ideas/help/suggestions?</P><P>Have been a loyal BT customer for over 15 years.</P><P>&nbsp;</P> Mon, 21 Oct 2024 13:23:14 GMT https://community.bt.com/t5/Bills-Packages/Incorrect-installation-address/m-p/2411796#M173782 Katie_987 2024-10-21T13:23:14Z https://community.bt.com/t5/Bills-Packages/Incorrect-installation-address/m-p/2411807#M173783 <P>You would appear to be a business customer, thus is the residential forum. The business forum is <A href="https://business.forums.bt.com/" target="_blank" rel="noopener">here</A>&nbsp;</P> Mon, 21 Oct 2024 13:38:27 GMT https://community.bt.com/t5/Bills-Packages/Incorrect-installation-address/m-p/2411807#M173783 licquorice 2024-10-21T13:38:27Z