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Real BT letter?

Michael1923 — Fri, 25 Oct 2024 12:37:38 GMT

My mum has received a letter from BT telling her she needs to pay an outstanding amount. She does not have a BT account nor is going to get one. We actually had a guy come out in a van a month or so ago to ask about putting markings down infront of our driveway to put in a BT landline or something like that. We have absolutely no idea where this is coming from. Had to attach a link, wouldnt let me upload image. Letter image

Re: Real BT letter?

gg30340 — Fri, 25 Oct 2024 13:23:22 GMT

Have you contacted BT Billing 0330.1234.150 to see why they are sending a bill to her?

Re: Real BT letter?

RIC9380 — Fri, 25 Oct 2024 13:31:46 GMT

The letter refers to a Business Account. Your mum should call 0800 800 156 to query it.

Re: Real BT letter?

licquorice — Fri, 25 Oct 2024 14:04:26 GMT

It would appear to be with regard to a business account. Call the number on the letter 0800 800156