https://community.bt.com/t5/Bills-Packages/Equipment-return/m-p/2412865#M174027 <P>This is a BT residential<STRONG> customer to customer</STRONG> forum. Your post does not go to BT. The only BT staff are the forum moderators who do not necessarily read all the posts.</P> <P>It will most likely be an automated email that gets sent out when people leave their package.</P> <P>You should call BT Billing 0330.1234.150 and explain the problem to them.</P> Sun, 27 Oct 2024 17:01:23 GMT gg30340 2024-10-27T17:01:23Z https://community.bt.com/t5/Bills-Packages/Equipment-return/m-p/2412860#M174026 <P>Hi, I’ve recently changed my package with BT and you are asking for discs to be returned. When I took my original package out 2 year’s ago I never received any discs?? The only equipment I have is my main hub box.&nbsp;<BR />Can this please be looked into as I’m now receiving emails and text messages advising I’m going to be charged if I don’t return the discs.&nbsp;<BR />Unfortunately I can’t return what I didn’t have in the first place.&nbsp;</P><P>Any help would be much appreciated.&nbsp;</P><P>Amanda</P> Sun, 27 Oct 2024 16:48:06 GMT https://community.bt.com/t5/Bills-Packages/Equipment-return/m-p/2412860#M174026 AW3 2024-10-27T16:48:06Z https://community.bt.com/t5/Bills-Packages/Equipment-return/m-p/2412865#M174027 <P>This is a BT residential<STRONG> customer to customer</STRONG> forum. Your post does not go to BT. The only BT staff are the forum moderators who do not necessarily read all the posts.</P> <P>It will most likely be an automated email that gets sent out when people leave their package.</P> <P>You should call BT Billing 0330.1234.150 and explain the problem to them.</P> Sun, 27 Oct 2024 17:01:23 GMT https://community.bt.com/t5/Bills-Packages/Equipment-return/m-p/2412865#M174027 gg30340 2024-10-27T17:01:23Z