https://community.bt.com/t5/Bills-Packages/Returning-old-kit/m-p/2413517#M174110 <P>Hello</P><P>We recently were sent a new router and were asked to return the old one. &nbsp;There was no returns label in the box. &nbsp;Any suggestions as to how I can get a returns label ideally without having to call 150. &nbsp;Thanks</P> Thu, 31 Oct 2024 11:11:51 GMT gareth365 2024-10-31T11:11:51Z https://community.bt.com/t5/Bills-Packages/Returning-old-kit/m-p/2413517#M174110 <P>Hello</P><P>We recently were sent a new router and were asked to return the old one. &nbsp;There was no returns label in the box. &nbsp;Any suggestions as to how I can get a returns label ideally without having to call 150. &nbsp;Thanks</P> Thu, 31 Oct 2024 11:11:51 GMT https://community.bt.com/t5/Bills-Packages/Returning-old-kit/m-p/2413517#M174110 gareth365 2024-10-31T11:11:51Z https://community.bt.com/t5/Bills-Packages/Returning-old-kit/m-p/2413608#M174126 <P>easiest way is to contact CS 03301234150 and ask for returns bag</P> Thu, 31 Oct 2024 16:05:59 GMT https://community.bt.com/t5/Bills-Packages/Returning-old-kit/m-p/2413608#M174126 imjolly 2024-10-31T16:05:59Z