New customer £50 gift card

IanB48 — Mon, 04 Nov 2024 11:57:04 GMT

I have not been able to claim my £50 gift card, been nearly 2 months so far! When I phone help line I am advised that it will appear in my account, it hasn't! Getting annoyed now. How do I claim the gift card?

Re: New customer £50 gift card

Michael_D — Tue, 05 Nov 2024 08:38:17 GMT

Hi @IanB48

Welcome to the community.

I am sorry that you are having trouble getting the reward card.

If you have not received it yet, it would be something that our Account & Billing guides should be chasing for you.

I understand that you have spoken with the team already, but they would be the best people to get it resolved for you, as they can access your account to send a chase.

Michael

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New customer £50 gift card

Re: New customer £50 gift card