This topic

Upgradfe

xifm — Thu, 28 Nov 2024 15:16:36 GMT

I used to work from home so have 2 landlines to the home - first with the main house number and the second for WFH with a BT internet connection - having now retired i want to reconfigure my BT services and upgrade to full fibre.

What i want is for the full fibre internet service to be on the main land line number (to keep the number that all my friends and family know) and to cease the second land line as its not needed.

Seems simple to me

However the BT team say i cant do that.

They say I can upgrade the second line to full fibre and cease the main land line - loosing the number which misses the point.

Any suggestions

PS my internet contract ends on the 15th December

Re: Upgradfe

licquorice — Thu, 28 Nov 2024 16:00:54 GMT

You haven't said what broadband service is on the line used as the main house number.

Re: Upgradfe

xifm — Thu, 28 Nov 2024 16:19:41 GMT

The internet is Halo 3 over copper wire to the house

Re: Upgradfe

licquorice — Thu, 28 Nov 2024 16:26:20 GMT

Cease the WFH line and once that is ceased, upgrade the main line.

Don't mention the main line when ceasing the second line.

Re: Upgradfe

xifm — Thu, 28 Nov 2024 17:36:40 GMT

Apologies

Didnt read your query correctly

The main house line doesnt have4 the internet connection.

The internet is on the wfh line

Re: Upgradfe

licquorice — Thu, 28 Nov 2024 18:00:37 GMT

In that case, add fibre broadband to the first line and once up and running, cease the second.

The main thing is not to link the 2 operations.