https://community.bt.com/t5/Bills-Packages/Open-order-preventing-online-upgrade/m-p/2418659#M175109 <P>try using 'message us' and see if the billing dept can sort out the open order&nbsp;&nbsp;<A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> <P>alternatively phone CS 03301234150</P> Thu, 12 Dec 2024 13:48:29 GMT imjolly 2024-12-12T13:48:29Z https://community.bt.com/t5/Bills-Packages/Open-order-preventing-online-upgrade/m-p/2418651#M175108 <P>I am looking at the possibility of upgrading my tv package but I can't see any offers as it says I have an open order back in October. Any help would be appreciated.</P> Thu, 12 Dec 2024 12:57:32 GMT https://community.bt.com/t5/Bills-Packages/Open-order-preventing-online-upgrade/m-p/2418651#M175108 Brownbottle34 2024-12-12T12:57:32Z https://community.bt.com/t5/Bills-Packages/Open-order-preventing-online-upgrade/m-p/2418659#M175109 <P>try using 'message us' and see if the billing dept can sort out the open order&nbsp;&nbsp;<A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> <P>alternatively phone CS 03301234150</P> Thu, 12 Dec 2024 13:48:29 GMT https://community.bt.com/t5/Bills-Packages/Open-order-preventing-online-upgrade/m-p/2418659#M175109 imjolly 2024-12-12T13:48:29Z