Account help need to remove old account.

djshauny3 — Sat, 14 Dec 2024 03:16:31 GMT

Hi there I've recently moved back to BT. I've a new account number and all but when I log into the account I just get an error. I think this is because I've used this email with an old account with BT before. I think I need to remove the old account but cant see any options.

Is there anyway the old account can be removed? I'm trying to pay my first bill but cant as I get an error. My new account number doesn't show or any of my account details.

Any ideas?

Cheers.

Re: Account help need to remove old account.

gg30340 — Sat, 14 Dec 2024 08:01:42 GMT

Call BT Billing 0330.1234.150 and they should be able to help.

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Account help need to remove old account.

Re: Account help need to remove old account.