https://community.bt.com/t5/Bills-Packages/Equipment-return/m-p/2419098#M175190 <P>It is taking up to 3 weeks to update account.&nbsp;If you call BT 0330.1234.150 with your Proof of Sending or your Proof of Receipt they can update your account.<BR /><BR /><BR /></P> Tue, 17 Dec 2024 16:24:50 GMT gg30340 2024-12-17T16:24:50Z https://community.bt.com/t5/Bills-Packages/Equipment-return/m-p/2419089#M175187 <P>Hi,<BR />Equipment has been returned and have proof of postage/delivery but my account says I still need to return it, anyone know if it takes a while to update? Just don’t want to be charged £80 as it will be impossible to get back.</P><P>Thanks</P> Tue, 17 Dec 2024 14:41:16 GMT https://community.bt.com/t5/Bills-Packages/Equipment-return/m-p/2419089#M175187 Rob209 2024-12-17T14:41:16Z https://community.bt.com/t5/Bills-Packages/Equipment-return/m-p/2419098#M175190 <P>It is taking up to 3 weeks to update account.&nbsp;If you call BT 0330.1234.150 with your Proof of Sending or your Proof of Receipt they can update your account.<BR /><BR /><BR /></P> Tue, 17 Dec 2024 16:24:50 GMT https://community.bt.com/t5/Bills-Packages/Equipment-return/m-p/2419098#M175190 gg30340 2024-12-17T16:24:50Z