BT broadband switch to EE - a positive experience

jaybeetoo — Sun, 22 Dec 2024 14:17:32 GMT

I know a lot of people have experienced problems switching from BT to EE so I wanted to add my positive experience of switching.

Yesterday afternoon, I contacted EE on the web site chat to move from BT broadband to EE. Within 30 minutes, I’d been seamlessly switched over. Today I got my first bill from EE and my last bill from BT. Even TNT Sports seamlessly switched over. EE are not sending me a new router which seems eminently sensible - I hate seeing unnecessary waste.

So, all in all, a very positive, seamless and speedy switch.

Re: BT broadband switch to EE - a positive experience

Keith_Beddoe — Sun, 22 Dec 2024 14:25:27 GMT

Make sure you register on their forum, if you have not already.

https://community.ee.co.uk/

EE are a separate company within the BT Group.

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BT broadband switch to EE - a positive experience

Re: BT broadband switch to EE - a positive experience