https://community.bt.com/t5/Bills-Packages/Contract-extended-by-BT-in-error/m-p/2420510#M175471 <P>try message now and contact billing team</P> <P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Mon, 06 Jan 2025 10:14:11 GMT imjolly 2025-01-06T10:14:11Z https://community.bt.com/t5/Bills-Packages/Contract-extended-by-BT-in-error/m-p/2420507#M175470 <P>In April 2024 I had the location of the socket changed, BT initially decided this was a new connection and changed my contract date. Later they agreed it was just a socket location change but didn't revert to my old contract end date.</P><P>I can't find any help on this and the new telephone service is a mess, any help on how to make contact or resolve this would be much appreciated.</P><P>Cheers</P><P>Steve</P> Mon, 06 Jan 2025 10:01:25 GMT https://community.bt.com/t5/Bills-Packages/Contract-extended-by-BT-in-error/m-p/2420507#M175470 steverhud 2025-01-06T10:01:25Z https://community.bt.com/t5/Bills-Packages/Contract-extended-by-BT-in-error/m-p/2420510#M175471 <P>try message now and contact billing team</P> <P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Mon, 06 Jan 2025 10:14:11 GMT https://community.bt.com/t5/Bills-Packages/Contract-extended-by-BT-in-error/m-p/2420510#M175471 imjolly 2025-01-06T10:14:11Z