Re: I can not log into My Bt

Margaret1953 — Wed, 22 Jan 2025 01:28:21 GMT

I have the same problem. My VPN is disconnected but I still can't get it to work. Margaret

Leanne_T — Wed, 22 Jan 2025 15:45:50 GMT

Thanks for coming to the community.

Have you tried clearing cookies and cache and opening a new web browser, do you get the same error message?

Have you made any account changes since you last logged into My BT?

Thanks 🙂

Leanne.

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