This topic

BT broadband

SarahField — Sat, 01 Feb 2025 10:09:27 GMT

Good morning, is it possible to have two separate packages on the same account? Ie I currently pay for halo 3 900 at my mother in laws, but I am moving to a new house and will be looking to get broadband set up.

is it possible to add another package onto the account if it’s at different address.

Re: BT broadband

iniltous — Sat, 01 Feb 2025 10:38:35 GMT

There’s nothing stopping you having two separate BT accounts, billed independently of each other , both in your name , and paid from the same bank account, but I doubt in a residential setting you can have both services combined into one BT account, where the costs for each individual service are combined together, and then paid for in a a single transaction, that’s more of a business type situation.

Apart from having two payments made to BT instead of one , there doesn’t seem to be any other advantage in trying to combine two accounts into one , simply take BT service at your new address and pay for that separately while continuing to settle the bill ( presumably in your name ) at your relatives address .

Re: BT broadband

Anonymous — Sat, 01 Feb 2025 10:46:46 GMT

To add to @iniltous's comments, I'm wondering how services at two different addresses would be differentiated within the same account number - for example when reporting a fault, renewing a contract or changing one aspect of the service at one of the addresses?

Are BT still using telephone numbers as a reference, bearing in mind that they are now becoming more of an add-on to the broadband service?