This topic

Broadband Package

Laxman3_ — Tue, 04 Feb 2025 22:47:57 GMT

I have a broadband package, broadband and calls anytime. Fibre with halo 1. I pay £78.89 a month. Is it a fair price to pay?

Re: Broadband Package

iniltous — Tue, 04 Feb 2025 23:08:07 GMT

What speed broadband and inside or outside a minimum term ?

You can always compare what you pay to what a new customer would pay for the same products , but if ( as an example ) someone allowed their minimum term to expire and remained on that , although it affords a greater degree of flexibility, in that they can switch without any concern about early termination charges , invariably it comes with a financial penalty of paying more than necessary

…anytime calls ‘list’ price is £18 , so if you are paying around £50 for the broadband element, it’s a lot for 40Mb , but isn’t outrageous for 500 or 900Mb

Re: Broadband Package

ney — Wed, 05 Feb 2025 08:55:10 GMT

@Laxman3_ £79.89 is dear for broadband and phone. If you are on FTTC.

If you are on FTTP then is still dear but not by much.

I would look at changing your call package unless you really need anytime calls for your landline.

BT/EE are one of the dearest when it comes to call packages for landline. Virgin are not much better.

Re: Broadband Package

Laxman3_ — Wed, 05 Feb 2025 11:24:07 GMT

Thanks for your prompt reply. Yes I would like to opt out of anytime call.

Re: Broadband Package

imjolly — Wed, 05 Feb 2025 11:58:47 GMT

as anytime calling is an add-on you should be able to opt out and go to PAYG. however calling costs are expensive and if you use your landline to make calls then I would do some checking your previous calls before removing anytime calls

try using message now in billing if you decide that better without anytime calls https://www.bt.com/help/contact-bt/account-and-billing/broadband

Re: Broadband Package

Laxman3_ — Wed, 05 Feb 2025 14:20:26 GMT

Thanks everyone for your prompt response. Greatly appreciated. I am new on this platform, hence struggling a little bit. Please excuse me if any shortfall on my part.

Thanks again.

Re: Broadband Package

orozz — Wed, 05 Feb 2025 17:30:21 GMT

For reference my Fibre 500 Halo 3 with PAYG calls is £44