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Reward BT Card

celmeraga — Mon, 24 Mar 2025 10:05:46 GMT

Hi All.

I switch to BT on 7th February.

I ready install app BT and paying 2 bills for BT.

I get a few messages and email my reward card BT -50£ it’s ready and waiting for me . When I login into my BT account I don’t see any option to apply .
When I click by email for apply reward card nothing happens.

please advise and support .

I provide my BT account: ********

Thank You

Agnieszka ********

[mod edit: removed personal details from the forum]

Re: Reward BT Card

imjolly — Mon, 24 Mar 2025 09:58:55 GMT

this is a customer help customer forum and your post does not go to BT

Can you edit out your account number for your security as this is a public form

try message now and contact billing for assistance https://www.bt.com/help/contact-bt/account-and-billing/broadband

you can also phone CS 03301234150

Re: Reward BT Card

Leanne_T — Mon, 24 Mar 2025 10:08:18 GMT

Morning @celmeraga

Thanks for coming to the community 🙂

I have edited the personal details from your post.

If you follow @imjolly's advice and get in touch the team will certainly get the reward card looked into and help you get this activated.

Thanks very much.

Leanne.