https://community.bt.com/t5/Bills-Packages/Virtual-reward-card/m-p/2429324#M176848 <P>Hi. I have recently joined with BT Broadband and I keep receiving emails that I can claim a virtual reward card but when I click the link nothing appears. Is there any further guidance or help on this please.&nbsp;</P> Tue, 25 Mar 2025 21:02:25 GMT JFROST 2025-03-25T21:02:25Z https://community.bt.com/t5/Bills-Packages/Virtual-reward-card/m-p/2429324#M176848 <P>Hi. I have recently joined with BT Broadband and I keep receiving emails that I can claim a virtual reward card but when I click the link nothing appears. Is there any further guidance or help on this please.&nbsp;</P> Tue, 25 Mar 2025 21:02:25 GMT https://community.bt.com/t5/Bills-Packages/Virtual-reward-card/m-p/2429324#M176848 JFROST 2025-03-25T21:02:25Z https://community.bt.com/t5/Bills-Packages/Virtual-reward-card/m-p/2429328#M176849 <P>You need to be out of the 14 day cooling off period before you can claim.</P> <P>If you are out of the 14 days you will need to call BT Billing 0330.1234.150 who should be able to help.</P> Tue, 25 Mar 2025 21:35:57 GMT https://community.bt.com/t5/Bills-Packages/Virtual-reward-card/m-p/2429328#M176849 gg30340 2025-03-25T21:35:57Z