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Reward card

zlward88 — Tue, 01 Apr 2025 18:57:39 GMT

Hi, I recently purchased broadband, and it said I would get a reward card upon purchase, it’s been 3 weeks but I have received no link or anything.

Any help appreciated, thanks.

Re: Reward card

imjolly — Tue, 01 Apr 2025 19:01:15 GMT

You need to wait until the 14 day cooling off has passed from your activation date not ordering date before you can claim

Re: Reward card

Michael_D — Wed, 02 Apr 2025 08:08:55 GMT

Hi @zlward88

Welcome to the community.

If you get to 14 days, or the 14 days have already passed and you still aren't able to claim the reward card, please get in touch with our Account & Billing guides, and they can help you to get it sorted.

Michael