https://community.bt.com/t5/Bills-Packages/Returning-old-router/m-p/2430121#M176988 <P>BT have recently upgraded my area to Full Fibre. How do I return my old router?</P><P>I cannot find anywhere on MyBT to request the envelope mentioned in several posts in order to do this.</P><P>Best regards. Tom</P><P>&nbsp;</P> Thu, 03 Apr 2025 11:38:25 GMT trj977 2025-04-03T11:38:25Z https://community.bt.com/t5/Bills-Packages/Returning-old-router/m-p/2430121#M176988 <P>BT have recently upgraded my area to Full Fibre. How do I return my old router?</P><P>I cannot find anywhere on MyBT to request the envelope mentioned in several posts in order to do this.</P><P>Best regards. Tom</P><P>&nbsp;</P> Thu, 03 Apr 2025 11:38:25 GMT https://community.bt.com/t5/Bills-Packages/Returning-old-router/m-p/2430121#M176988 trj977 2025-04-03T11:38:25Z https://community.bt.com/t5/Bills-Packages/Returning-old-router/m-p/2430127#M176989 <P>just phone CS03301234150 and request one&nbsp; remember to keep posting receipt</P> Thu, 03 Apr 2025 12:05:09 GMT https://community.bt.com/t5/Bills-Packages/Returning-old-router/m-p/2430127#M176989 imjolly 2025-04-03T12:05:09Z