This topic https://community.bt.com/t5/Bills-Packages/No-final-bill/m-p/2430261#M177011 <P>Hello,</P><P>I desperately need some help, I called in Jan 2025 to cancel all services, got email confirmation that my service will be terminated on 26 March 2025. But I received a new monthly bill on 27 Mar 2025 charging me for next month’s fee, I called and they said something went wrong with open reach which I didn’t understand, they said they have now made a proper cancellation and I should get my final bill on 5 April 2025, but I still haven’t received anything. Anyone can point me in the right direction, I’m really worried another bill will come up in April and taking money off DD in May.</P><P>Thank you very much&nbsp;</P><P>Ka</P> Sat, 05 Apr 2025 11:13:31 GMT Auyeecat 2025-04-05T11:13:31Z No final bill https://community.bt.com/t5/Bills-Packages/No-final-bill/m-p/2430261#M177011 <P>Hello,</P><P>I desperately need some help, I called in Jan 2025 to cancel all services, got email confirmation that my service will be terminated on 26 March 2025. But I received a new monthly bill on 27 Mar 2025 charging me for next month’s fee, I called and they said something went wrong with open reach which I didn’t understand, they said they have now made a proper cancellation and I should get my final bill on 5 April 2025, but I still haven’t received anything. Anyone can point me in the right direction, I’m really worried another bill will come up in April and taking money off DD in May.</P><P>Thank you very much&nbsp;</P><P>Ka</P> Sat, 05 Apr 2025 11:13:31 GMT https://community.bt.com/t5/Bills-Packages/No-final-bill/m-p/2430261#M177011 Auyeecat 2025-04-05T11:13:31Z Re: No final bill https://community.bt.com/t5/Bills-Packages/No-final-bill/m-p/2430263#M177012 <P>try contacting billing using 'message now' link&nbsp;&nbsp;<A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Sat, 05 Apr 2025 12:09:10 GMT https://community.bt.com/t5/Bills-Packages/No-final-bill/m-p/2430263#M177012 imjolly 2025-04-05T12:09:10Z