This topic

BT REWARD

patalford — Fri, 11 Apr 2025 15:31:39 GMT

Made a phone call and talked to a human being.

She sent me an e-mail re reward and had a link Track Your reward.

Doesnt work and tried again using the infamousphone number that did not recognize when I pressed one.

I am close to losing my mind.

As an BT pensioner who useD to send actual letters to BT customers I cannot find an email address to complain to.

HELP

imjolly — Fri, 11 Apr 2025 18:37:37 GMT

Try using the message now and contact billing who should be able to help you

patalford — Fri, 11 Apr 2025 19:55:40 GMT

Absolute nonsense.

Have already talked to a guide who sent me an email to track my reward.

It doesnt work and I have been with BT since February.

This isnt customer service

No reply e-mails should be banned