https://community.bt.com/t5/Bills-Packages/My-virtual-reward/m-p/2431290#M177113 <P>I’ve recently signed up for full fibre with BT and I keep getting an email to say I have a virtual reward card of £50 every time I follow the links nothing happens and I cannot claim the virtual card. Can somebody help</P> Thu, 17 Apr 2025 10:34:58 GMT glynnsarge 2025-04-17T10:34:58Z https://community.bt.com/t5/Bills-Packages/My-virtual-reward/m-p/2431290#M177113 <P>I’ve recently signed up for full fibre with BT and I keep getting an email to say I have a virtual reward card of £50 every time I follow the links nothing happens and I cannot claim the virtual card. Can somebody help</P> Thu, 17 Apr 2025 10:34:58 GMT https://community.bt.com/t5/Bills-Packages/My-virtual-reward/m-p/2431290#M177113 glynnsarge 2025-04-17T10:34:58Z https://community.bt.com/t5/Bills-Packages/My-virtual-reward/m-p/2431291#M177114 <P>you need to wait until the 14 day cooling off period has passed since your activation date.&nbsp; after that you can try your MYBT but if still nothing try message now to billing&nbsp;<A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Thu, 17 Apr 2025 10:37:27 GMT https://community.bt.com/t5/Bills-Packages/My-virtual-reward/m-p/2431291#M177114 imjolly 2025-04-17T10:37:27Z