https://community.bt.com/t5/Bills-Packages/Re-Moving-Broadband-from-BT-to-EE-with-no-voice-landline/m-p/2431371#M177133 <P>Try phoning retentions and they should be able to help you move to EE 0800 7831401&nbsp;</P> <P>When you were told there is a problem with line did they say it was a 'bridge tap'?</P> Thu, 17 Apr 2025 18:39:46 GMT imjolly 2025-04-17T18:39:46Z https://community.bt.com/t5/Bills-Packages/Re-Moving-Broadband-from-BT-to-EE-with-no-voice-landline/m-p/2431370#M177132 <P>I have tried moving to EE from Bt in a EE shop but am unable as they claim there is an alarm or monitor connected.</P><P>I haven't got either, tried phoning customer service, I was cut off after waiting for ages. Will try SKY to see if I can move to them easier.</P> Thu, 17 Apr 2025 17:53:28 GMT https://community.bt.com/t5/Bills-Packages/Re-Moving-Broadband-from-BT-to-EE-with-no-voice-landline/m-p/2431370#M177132 meccano57 2025-04-17T17:53:28Z https://community.bt.com/t5/Bills-Packages/Re-Moving-Broadband-from-BT-to-EE-with-no-voice-landline/m-p/2431371#M177133 <P>Try phoning retentions and they should be able to help you move to EE 0800 7831401&nbsp;</P> <P>When you were told there is a problem with line did they say it was a 'bridge tap'?</P> Thu, 17 Apr 2025 18:39:46 GMT https://community.bt.com/t5/Bills-Packages/Re-Moving-Broadband-from-BT-to-EE-with-no-voice-landline/m-p/2431371#M177133 imjolly 2025-04-17T18:39:46Z