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Viewing my bills

Brisau — Sun, 27 Apr 2025 10:02:36 GMT

I have received an email from BT advising that my latest bill is available. I log in to MyBT and as soon as I select an option the log in screen appears, I log in again and the same thing happens

Re: Viewing my bills

imjolly — Sun, 27 Apr 2025 10:46:11 GMT

have you tried using a different browser?

Re: Viewing my bills

Carlusha — Sun, 27 Apr 2025 10:55:04 GMT

@Brisauwrote:
I have received an email from BT advising that my latest bill is available. I log in to MyBT and as soon as I select an option the log in screen appears, I log in again and the same thing happens

That's what the MyBT app used to do on my iPhone and did for ages. Eventually it was fixed for all.

Are you accessing via your MyBT app or directly via a browser on your phone or PC?

Re: Viewing my bills

Brisau — Sun, 27 Apr 2025 11:07:59 GMT

Yes, Chrome, Safari and Duck Duck Go.

Re: Viewing my bills

Brisau — Sun, 27 Apr 2025 11:09:16 GMT

On my ;aptop, ab Apple Macbook Pro.

Re: Viewing my bills

imjolly — Sun, 27 Apr 2025 11:22:08 GMT

@Brisau

then try contacting billing using message now and see if they can help you https://www.bt.com/help/contact-bt/account-and-billing/broadband