This topic

Reward credit card

Malheiro36 — Mon, 28 Apr 2025 09:52:30 GMT

Joined BT in February

was promised a £100 credit card reward for joining BT when claiming it was given a £50 asked BT costumer service and they replied that I should receive a 100£ but for no reason got a 50£ they promised to send me another £50 but until now didn’t heard from them

Reward credit card

Malheiro36 — Mon, 28 Apr 2025 09:46:19 GMT

Joined BT in February was promised a £100 digital credit card and when claimed was given a £50 why should that be

Re: Reward credit card

Christopher_G — Tue, 29 Apr 2025 11:24:15 GMT

Hi @Malheiro36

Welcome to the community.

You have done the right thing in speaking with our Customer Support team. They are able to check which amount you're eligible for and make sure that the correct amount is sent to you.

If you need an update, I recommend getting back in touch with them.

I hope it's sorted soon for you. Please keep us updated with what happens.

Chris