https://community.bt.com/t5/Bills-Packages/Charged-for-TV-amp-Entertainment-not-had-since-May/m-p/2435924#M177878 <P>Try contacting billing using message now and see if they can help you</P> <P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Thu, 12 Jun 2025 15:40:38 GMT imjolly 2025-06-12T15:40:38Z https://community.bt.com/t5/Bills-Packages/Charged-for-TV-amp-Entertainment-not-had-since-May/m-p/2435920#M177877 <P>Not in contract. Cancelled the package in May. Received an incorrect bill last month. Phoned and it was sorted out immediately.</P><P>Received another incorrect bill for £104 including £73 for Entertainment for period 12 June to 11 July. Phoned to explain again that we haven’t had the service since May 14.</P><P>This time I was told I had to pay and that it would be ‘backdated’ I informed the ‘guide’ that I would not be paying for a service I didn’t have. He told me the person who resolved the issue so promptly last month had &nbsp;done it ‘wrong’ and that I would have to pay.</P><P>Do BT regularly make demands for services they haven’t provided?</P><P>&nbsp;</P> Thu, 12 Jun 2025 15:30:13 GMT https://community.bt.com/t5/Bills-Packages/Charged-for-TV-amp-Entertainment-not-had-since-May/m-p/2435920#M177877 miahuggins 2025-06-12T15:30:13Z https://community.bt.com/t5/Bills-Packages/Charged-for-TV-amp-Entertainment-not-had-since-May/m-p/2435924#M177878 <P>Try contacting billing using message now and see if they can help you</P> <P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Thu, 12 Jun 2025 15:40:38 GMT https://community.bt.com/t5/Bills-Packages/Charged-for-TV-amp-Entertainment-not-had-since-May/m-p/2435924#M177878 imjolly 2025-06-12T15:40:38Z