https://community.bt.com/t5/Bills-Packages/BT-reward-Card/m-p/2437343#M178095 <P>Hi, I'm writing this for a bit of help about claiming my reward card. I was sent an email to claim it and when I did it took me to a rewards page that was empty.&nbsp; So I tried the online messaging help to say I couldn't claim it and was told to email or call the bt card email, I emailed them telling them the situation and they replied to call bt themselves. I cannot make any calls right now. My service was install on the 17th of June anything helps.</P> Wed, 02 Jul 2025 17:11:08 GMT Sunnter 2025-07-02T17:11:08Z https://community.bt.com/t5/Bills-Packages/BT-reward-Card/m-p/2437343#M178095 <P>Hi, I'm writing this for a bit of help about claiming my reward card. I was sent an email to claim it and when I did it took me to a rewards page that was empty.&nbsp; So I tried the online messaging help to say I couldn't claim it and was told to email or call the bt card email, I emailed them telling them the situation and they replied to call bt themselves. I cannot make any calls right now. My service was install on the 17th of June anything helps.</P> Wed, 02 Jul 2025 17:11:08 GMT https://community.bt.com/t5/Bills-Packages/BT-reward-Card/m-p/2437343#M178095 Sunnter 2025-07-02T17:11:08Z https://community.bt.com/t5/Bills-Packages/BT-reward-Card/m-p/2437362#M178099 <P>it takes a minimum of 14 days after activation and probably a few more to allow for cooling off period&nbsp; you can try message now to billing and see if they can help&nbsp; &nbsp;&nbsp;<A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Thu, 03 Jul 2025 08:49:50 GMT https://community.bt.com/t5/Bills-Packages/BT-reward-Card/m-p/2437362#M178099 imjolly 2025-07-03T08:49:50Z