https://community.bt.com/t5/Bills-Packages/BT-ID/m-p/2438477#M178235 <P>Hi there,</P><P>I am unable to create a BT ID.</P><P>my link expired and now I tried to do it again but it doesn’t go through.</P><P>&nbsp;I went to the page that says to create a new one but stops when I am asked about my post code</P> Wed, 16 Jul 2025 17:52:33 GMT Danimcord 2025-07-16T17:52:33Z https://community.bt.com/t5/Bills-Packages/BT-ID/m-p/2438477#M178235 <P>Hi there,</P><P>I am unable to create a BT ID.</P><P>my link expired and now I tried to do it again but it doesn’t go through.</P><P>&nbsp;I went to the page that says to create a new one but stops when I am asked about my post code</P> Wed, 16 Jul 2025 17:52:33 GMT https://community.bt.com/t5/Bills-Packages/BT-ID/m-p/2438477#M178235 Danimcord 2025-07-16T17:52:33Z https://community.bt.com/t5/Bills-Packages/BT-ID/m-p/2438515#M178236 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/346355">@Danimcord</a></SPAN></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Can you try to clear the cookies and cache from your browser and try again?</P> <P>If that doesn't help, are you able to try to create the BT ID through another browser or device?</P> <P>At that point, if you are still struggling, please get in touch with our <A href="https://www.bt.com/help/contact-bt/technical-support" target="_blank">tech guides</A> who, can look into this further for you.</P> <P>Michael</P> Thu, 17 Jul 2025 07:46:35 GMT https://community.bt.com/t5/Bills-Packages/BT-ID/m-p/2438515#M178236 Michael_D 2025-07-17T07:46:35Z