This topic https://community.bt.com/t5/Bills-Packages/Cancellation-of-services-to-home-address-on-behalf-of-my/m-p/2442875#M178848 <P>Did you go through and comply with all the sub links of what is contained in the link I posted.</P> Wed, 03 Sep 2025 21:46:33 GMT gg30340 2025-09-03T21:46:33Z Cancellation of services to home address on behalf of my Relative who is in a residential care home https://community.bt.com/t5/Bills-Packages/Cancellation-of-services-to-home-address-on-behalf-of-my/m-p/2442849#M178844 <P>How can I cancel BT services to my relatives home address who is now in a residential care home? I have LPA for my Uncle</P> Wed, 03 Sep 2025 15:32:20 GMT https://community.bt.com/t5/Bills-Packages/Cancellation-of-services-to-home-address-on-behalf-of-my/m-p/2442849#M178844 Scushion 2025-09-03T15:32:20Z Re: Cancellation of services to home address on behalf of my Relative who is in a residential care https://community.bt.com/t5/Bills-Packages/Cancellation-of-services-to-home-address-on-behalf-of-my/m-p/2442866#M178845 <P>See link and sub links</P><P><A href="https://www.bt.com/help/account-and-billing/what-power-of-attorney--poa--does-bt-accept-" target="_blank">What Power of Attorney (PoA) does BT accept? | BT Help</A></P> Wed, 03 Sep 2025 18:56:05 GMT https://community.bt.com/t5/Bills-Packages/Cancellation-of-services-to-home-address-on-behalf-of-my/m-p/2442866#M178845 gg30340 2025-09-03T18:56:05Z Re: Cancellation of services to home address on behalf of my Relative who is in a residential care https://community.bt.com/t5/Bills-Packages/Cancellation-of-services-to-home-address-on-behalf-of-my/m-p/2442872#M178846 <P>Many thanks,</P><P>LPA for finance ,&nbsp; approved by OPG</P><P>Next steps please?</P> Wed, 03 Sep 2025 20:34:21 GMT https://community.bt.com/t5/Bills-Packages/Cancellation-of-services-to-home-address-on-behalf-of-my/m-p/2442872#M178846 Scushion 2025-09-03T20:34:21Z Re: Cancellation of services to home address on behalf of my Relative who is in a residential care https://community.bt.com/t5/Bills-Packages/Cancellation-of-services-to-home-address-on-behalf-of-my/m-p/2442875#M178848 <P>Did you go through and comply with all the sub links of what is contained in the link I posted.</P> Wed, 03 Sep 2025 21:46:33 GMT https://community.bt.com/t5/Bills-Packages/Cancellation-of-services-to-home-address-on-behalf-of-my/m-p/2442875#M178848 gg30340 2025-09-03T21:46:33Z Re: Cancellation of services to home address on behalf of my Relative who is in a residential care https://community.bt.com/t5/Bills-Packages/Cancellation-of-services-to-home-address-on-behalf-of-my/m-p/2442930#M178857 <P>Sorry, I didn't check the links, thank you for the guidance</P><P>&nbsp;</P><P>Send a copy of LPA is the starter&nbsp;<span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Thu, 04 Sep 2025 15:19:38 GMT https://community.bt.com/t5/Bills-Packages/Cancellation-of-services-to-home-address-on-behalf-of-my/m-p/2442930#M178857 Scushion 2025-09-04T15:19:38Z