https://community.bt.com/t5/Bills-Packages/Claiming-my-Reward-card/m-p/2445457#M179324 <P>You need to be out of your 14 day cooling off period before you can claim.</P> Sun, 05 Oct 2025 22:05:35 GMT gg30340 2025-10-05T22:05:35Z https://community.bt.com/t5/Bills-Packages/Claiming-my-Reward-card/m-p/2445456#M179323 <P>Hi, I have received emails &amp; a text last week advising I can now claim my digital reward card. However when I click the link in the email and log in it doesn't show anything so unsure how to claim this. Thanks&nbsp;</P> Sun, 05 Oct 2025 21:09:06 GMT https://community.bt.com/t5/Bills-Packages/Claiming-my-Reward-card/m-p/2445456#M179323 Vick88 2025-10-05T21:09:06Z https://community.bt.com/t5/Bills-Packages/Claiming-my-Reward-card/m-p/2445457#M179324 <P>You need to be out of your 14 day cooling off period before you can claim.</P> Sun, 05 Oct 2025 22:05:35 GMT https://community.bt.com/t5/Bills-Packages/Claiming-my-Reward-card/m-p/2445457#M179324 gg30340 2025-10-05T22:05:35Z https://community.bt.com/t5/Bills-Packages/Claiming-my-Reward-card/m-p/2445458#M179333 Ok thank you will try again after the 14 days and hopefully will work then. Sun, 05 Oct 2025 22:09:37 GMT https://community.bt.com/t5/Bills-Packages/Claiming-my-Reward-card/m-p/2445458#M179333 Vick88 2025-10-05T22:09:37Z https://community.bt.com/t5/Bills-Packages/Claiming-my-Reward-card/m-p/2445465#M179334 <P>Hi <SPAN class="mention" data-mention="@Vick88"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/347493">@Vick88</a>&nbsp;</SPAN></P> <P>Just to add to <SPAN class="mention" data-mention="@gg30340">@gg30340</SPAN>'s advice, you can find a link to see more information about claiming your reward card <A href="https://www.bt.com/manage/bt-reward-card/" target="_blank">here</A>.</P> <P>Chris _S</P> Mon, 06 Oct 2025 08:03:13 GMT https://community.bt.com/t5/Bills-Packages/Claiming-my-Reward-card/m-p/2445465#M179334 Chris__S 2025-10-06T08:03:13Z