https://community.bt.com/t5/Bills-Packages/Stuck-Order/m-p/2446127#M179461 Regardless, I am stuck in limbo. Thu, 16 Oct 2025 12:10:17 GMT clivesim 2025-10-16T12:10:17Z https://community.bt.com/t5/Bills-Packages/Stuck-Order/m-p/2446124#M179458 <P>I've been instructed to choose a time for an engineer to visit for digital voice, but I'm unable to progress as I have my last renewal which is almost up - stuck as pending, I can't view my deals or anything. The order page forcibly takes me to the open order details so I cant even enter my VOL code.<BR /><BR />Cheers</P> Thu, 16 Oct 2025 12:08:25 GMT https://community.bt.com/t5/Bills-Packages/Stuck-Order/m-p/2446124#M179458 clivesim 2025-10-16T12:08:25Z https://community.bt.com/t5/Bills-Packages/Stuck-Order/m-p/2446125#M179459 <P>DV doesn't require an engineer visit.</P> Thu, 16 Oct 2025 12:09:12 GMT https://community.bt.com/t5/Bills-Packages/Stuck-Order/m-p/2446125#M179459 licquorice 2025-10-16T12:09:12Z https://community.bt.com/t5/Bills-Packages/Stuck-Order/m-p/2446126#M179460 <P>either phone CS 03301234150 or try contacting billing using message now</P><P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Thu, 16 Oct 2025 12:10:02 GMT https://community.bt.com/t5/Bills-Packages/Stuck-Order/m-p/2446126#M179460 imjolly 2025-10-16T12:10:02Z https://community.bt.com/t5/Bills-Packages/Stuck-Order/m-p/2446127#M179461 Regardless, I am stuck in limbo. Thu, 16 Oct 2025 12:10:17 GMT https://community.bt.com/t5/Bills-Packages/Stuck-Order/m-p/2446127#M179461 clivesim 2025-10-16T12:10:17Z