https://community.bt.com/t5/Bills-Packages/Rewards-card-2-accounts/m-p/2446150#M179462 <P>Hello I have an email to claim my rewards card, I have had a BT account in the past and when I go to sign up for my rewards card it doesnt show with mt current account number and my new one doesnt have GB next to it&nbsp;</P> Thu, 16 Oct 2025 14:28:03 GMT Simmy919191 2025-10-16T14:28:03Z https://community.bt.com/t5/Bills-Packages/Rewards-card-2-accounts/m-p/2446150#M179462 <P>Hello I have an email to claim my rewards card, I have had a BT account in the past and when I go to sign up for my rewards card it doesnt show with mt current account number and my new one doesnt have GB next to it&nbsp;</P> Thu, 16 Oct 2025 14:28:03 GMT https://community.bt.com/t5/Bills-Packages/Rewards-card-2-accounts/m-p/2446150#M179462 Simmy919191 2025-10-16T14:28:03Z https://community.bt.com/t5/Bills-Packages/Rewards-card-2-accounts/m-p/2446162#M179463 <P>Call BT Billing 0330.1234.150 and have them remove the old account.</P><P>You will not be able to claim your Reward Card until you are out of your 14 day cooling off period.</P> Thu, 16 Oct 2025 16:59:01 GMT https://community.bt.com/t5/Bills-Packages/Rewards-card-2-accounts/m-p/2446162#M179463 gg30340 2025-10-16T16:59:01Z