Multiple accounts differentiate

Namshub — Wed, 19 Nov 2025 07:01:34 GMT

If I have two identical broadband packages into one house , how can I easily identify which account is connected to a specific hub?

I required to change the package on one but not the other and I need to ensure I update the correct one

Re: Multiple accounts differentiate

Leanne_T — Thu, 20 Nov 2025 08:53:55 GMT

Morning @Namshub

Thanks for coming to the community.

If you give our broadband tech guides a call or use the message option, they can check the hub details and help you with changing the package for the correct router.

Ways to get in touch can be found in our Technical support contact us page.

Thanks 🙂

Leanne.

This topic

Multiple accounts differentiate

Re: Multiple accounts differentiate