https://community.bt.com/t5/Bills-Packages/Swapped-to-EE-then-double-billed/m-p/2450273#M180023 <P>When I rang up to renew my contract I was encouraged to switch to EE, which I knew was part of BT so was okay with.</P><P>What I can't understand is that my final bill from BT for £50.95 covered the period 5th November to 4th December but I've also been charged £35.99 by EE for the period 7th November to 6th December.</P><P>Is there a logical explanation ?</P><P>Thanks&nbsp;</P><P>Dave&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 07 Dec 2025 09:20:11 GMT DaveS61 2025-12-07T09:20:11Z https://community.bt.com/t5/Bills-Packages/Swapped-to-EE-then-double-billed/m-p/2450273#M180023 <P>When I rang up to renew my contract I was encouraged to switch to EE, which I knew was part of BT so was okay with.</P><P>What I can't understand is that my final bill from BT for £50.95 covered the period 5th November to 4th December but I've also been charged £35.99 by EE for the period 7th November to 6th December.</P><P>Is there a logical explanation ?</P><P>Thanks&nbsp;</P><P>Dave&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 07 Dec 2025 09:20:11 GMT https://community.bt.com/t5/Bills-Packages/Swapped-to-EE-then-double-billed/m-p/2450273#M180023 DaveS61 2025-12-07T09:20:11Z https://community.bt.com/t5/Bills-Packages/Swapped-to-EE-then-double-billed/m-p/2450292#M180024 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/348005">@DaveS61</a></SPAN>.&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>I would recommend giving us a call so this can be looked into by our customer care team.&nbsp;</P> <P>The team have account access and will be able to process any refunds required.&nbsp;</P> <P>Katie</P> Sun, 07 Dec 2025 13:51:49 GMT https://community.bt.com/t5/Bills-Packages/Swapped-to-EE-then-double-billed/m-p/2450292#M180024 Katie_B 2025-12-07T13:51:49Z