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Removing old BT Sport account

Kunda82 — Thu, 11 Dec 2025 18:38:27 GMT

How can I remove my old BT Sport account and my saved payment method? I tried to do that on the website, but I can't. I also noticed that TNT Sports still shows up in My Products although I cancelled this subscription about 2 years ago. I just want to make sure that I am not getting charged once my account is deleted. Any assistance from BT would be appreciated, thanks.

Re: Removing old BT Sport account

shakey1981 — Thu, 11 Dec 2025 21:22:43 GMT

"I cancelled this subscription about 2 years ago"

if you cancelled subscription 2 years ago check for any payments in between that time if they haven't took any for 2 years they arent likely to take future payments

Re: Removing old BT Sport account

Leanne_T — Fri, 12 Dec 2025 09:56:49 GMT

Morning @Kunda82

Thanks for coming to the community.

If the TNT Sport add-on is still showing in your products, please get in touch with our customer service guides. They can get this checked for you to make sure you're not being charged and remove the account details.

For ways to get in touch, please see our Contact BT page.

Thanks 🙂

Leanne.

Re: Removing old BT Sport account

Kimberlin — Fri, 12 Dec 2025 10:36:24 GMT

@shakey1981

One would have hoped (you'd think), that @Kunda82 would have noticed if any payments had left their account in the last 2 years?

Then again, there have been contributors on this forum who claim they hadn't noticed payments leaving their account for at least 3 years before the penny finally dropped and they decided ultimately, to complain about it citing they never knew they had a subscription which only they would have had to have taken out in the first instance.

Re: Removing old BT Sport account

Kunda82 — Fri, 12 Dec 2025 12:07:23 GMT

Thanks will do it

Re: Removing old BT Sport account

Kunda82 — Fri, 12 Dec 2025 12:10:53 GMT

@Leanne_T Thanks will do it

Re: Removing old BT Sport account

Leanne_T — Fri, 12 Dec 2025 12:48:32 GMT

No problem @Kunda82

Let me know how you get on 🙂

Leanne.

Re: Removing old BT Sport account

Kunda82 — Fri, 12 Dec 2025 13:10:14 GMT

@Leanne_T all sorted, thank you!