This topic

Pay as You Go

queby3 — Sat, 13 Dec 2025 11:24:47 GMT

Hello, We are on a Pay as You Go plan (apparently). As far as I can tell we don't pay an extra fee for this. I'm trying to find or switch to a plan that includes a limited number of 'free' minutes. I've looked at the website but I'm just bug-eyed from trying to make sense of it. Too much for my small brain I'm afraid. I also noticed that one plan is '+ land line charge'. Is this still a thing? Advice welcome.

Re: Pay as You Go

licquorice — Sat, 13 Dec 2025 12:40:34 GMT

The choice is either PAYG or unlimited minutes. There are no other options available. There is no such thing as 'landline charge' as such, but PAYG adds £3/m to your broadband bill to allow the receipt of incoming calls even if you don't make any outgoing calls.

Re: Pay as You Go

iniltous — Sat, 13 Dec 2025 13:01:05 GMT

Most people pay between £2 and £5 but it’s not really for PAYG , it’s for having telephony service (so a phone number allocated, with the capability to make and receive calls including emergency calls ) with your broadband, calls are charged individually, if you make more than 40 mins of calls or more per month , the Unlimited plan will be better value as PAYG is around 30p per minute, after negotiations Unlimited can be £12-£15 .

Re: Pay as You Go

Kodikid — Sat, 13 Dec 2025 13:20:11 GMT

Those " free" calls have gone matey

All current call packages and payg calls are overpriced

There's literally no demand or competition for land lines

Re: Pay as You Go

queby3 — Sat, 13 Dec 2025 15:52:26 GMT

Thanks. There are so many different charges it's hard to work out what's best. One charge was 7.16 a month, ;another was 1..73 p month, etc. I don't know why they're not forced to make it simpler. I don't usually use the landline (hearing problems) I'm trialling a phone that makes it a bit easier to do but I had forgotten how high the price of calls has become!

Re: Pay as You Go

queby3 — Sat, 13 Dec 2025 15:53:51 GMT

Thanks. I'm not sure how long I would need any plan for. It may just be for a few months. I'll just make sure I don't speak to anyone who talks as much as I do!

Re: Pay as You Go

queby3 — Sat, 13 Dec 2025 15:54:25 GMT

We're with BT for broadband, have been for years. I may look into this. Many thanks