This topic https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2456082#M181136 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/349176">@Benspeare79</a></SPAN>,<BR /><BR />Welcome to the BT Community<BR /><BR />If you are unable to select the eligible account in order to complete your claim online, one of our guides can help with submitting the claim for your card. We do have an online chat available by selecting the Message Now button on the <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">contact us page</A>.<BR /><BR />Alex</P> Mon, 23 Feb 2026 10:19:55 GMT Alex_H 2026-02-23T10:19:55Z Reward card https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2455998#M181132 <BLOCKQUOTE><P>Hi,&nbsp;</P><P>I have received emails to claim my BT reward but when I log in it does not allow me to as I had two different account numbers?&nbsp;<BR />also find it difficult you don’t have an online chat support?&nbsp;<BR />thanks&nbsp;</P></BLOCKQUOTE> Sun, 22 Feb 2026 09:28:29 GMT https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2455998#M181132 Benspeare79 2026-02-22T09:28:29Z Re: Reward card https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2456082#M181136 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/349176">@Benspeare79</a></SPAN>,<BR /><BR />Welcome to the BT Community<BR /><BR />If you are unable to select the eligible account in order to complete your claim online, one of our guides can help with submitting the claim for your card. We do have an online chat available by selecting the Message Now button on the <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">contact us page</A>.<BR /><BR />Alex</P> Mon, 23 Feb 2026 10:19:55 GMT https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2456082#M181136 Alex_H 2026-02-23T10:19:55Z